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REQUESTING FOR ANNOTATED BIRTH CERTIFICATE OF ILLEGITIMATE CHILDREN

Department: City Civil Registrar’s Office

Location: TLDC Building, Maloro Tangub City

Department Head: Belen F. Linganay

Contact No.: 09102358143

Classification: Highly Technical

Type of Transaction: G2C (Government to Citizen)

ABOUT THE SERVICE:

            Birth Certificates of illegitimate children who were registered already and whose guardians/mothers request for SECPA with annotation/remarks are submitted to OCRG, Manila for processing. This usually takes 3 months.

 

REQUIREMENT(S):

●        Birth Certificate in a SECPA form PSA

●        Marriage Contract of parents from PSA/ Local Marriage  Contract

●        Affidavit of Legitimation

 

FEE(S):

●        Money Order                                                   P 196.00

●        JRS Prepaid                                                       280.00

●        Certification fee                                                              100.00

 

Total Processing Time: 40 minutes

HOW TO AVAIL OF THE SERVICE:

Step

Client

Service Provider

Time Needed

Person to approach

1.

Go to the public assistance officer for inquiry.

-Answer client’s query

1 minute

 

2.

Proceed to the employee in-charge for interview, submit the requirements.

-Conduct interview

-Receive the requirements

 

2 minutes

 

Elisa D. Bernal

3.

Wait while the employee in-charge (EIC) verifies the document.

Verify the documents

 

 

2 minutes

 

Elisa D. Bernal

 4.

 

-Advice the client to pay at the CCRO collector

1 minute

Emelio L. Tomaras

5.

Return the employee in-charge present the official receipt.

-Receive the official receipt

1 minute

Elisa D. Bernal

6.

Wait while:

  1. The certificate is computerized and printed by the EIC.
  2. The civil registrar reviews and signs the certificate/transmittal.
  3. The certificate is sent to the Central Office for annotation.
  4. The certificate is presented at the central office.

 

 

-Computerize and print the certificate.

 

-Review and sign the Certified True Copy of Birth Certificate

-Forwards the certificate to the central office.

 

 

 

15 minutes

 

 

 

2 hours

 

 

Elisa D. Bernal

 

Belen F. Linganay

 

 

Belen F. Linganay

7.

Notification is received from the Civil Registrar’s office.

-Notify the client of the arrival of the certificate.

1 hour

Elisa D. Bernal

 

8.

Proceed to the releasing in-charge.

Get the documents and sign the logbook.

-Release the documents and request the client to sign the logbook.

After 3 months

Elisa D. Bernal

 

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback?

Text or call the department  head of office

How feedbacks are processed?

The feedback is given to the section head for verification  and the result is sent to the caller 

How to file complaint?

The employee concerned will be called to a meeting  to hear  his side and the complainant will be inform the result

How complaints are processed?

Formal complaint address to the local Civil Registrar or the City Administrator stating the incident evidence and the employee complained of.

Contact Information of CCB, PCC, ARTA