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AVAILING OF DENTAL SERVICES

Department: City Health Office

Location: City Health Office Building, opposite City’s Tennis Court

Department Head: Dr. Janice Castolo-Biete

Contact No.: 09399163360

Classification

Type of Transaction

ABOUT THE SERVICE:

The City Health Office offers dental services to all Tangubanons in the form of dental  consultation and extraction. These can be done anytime during office hours from Monday to  Friday.

REQUIREMENT(S): 

● Official Receipt

FEE(S):

● Dental Fee

o Tooth Extraction -P 120.00/tooth

o Dental Certificate/Clearance -P 100.00

● Dental Fee

o Tooth Extraction -P 120.00/tooth

o Dental Certificate/Clearance -P 100.00

HOW TO AVAIL OF THE SERVICE:

Step

Client

Service Provider

Time Needed

Person to  approach

1.

Ask the public assistance officer  about the service.

-Answer Client`s query

1 minute

Gleceria Atay

Mona Demecillo

2.

Proceed to the dentist’s office for  pre-dental oral examination.

-Interview client and  conduct pre-dental oral  examination

10 minutes

Dr. Jessa Estrella

3.

 

-Advise client to go the  Treasurer’s Office

1 minute

Dr. Jessa Estrella

4.

Go back to the City Health Office 

 -Present the official receipt to  the employee in charge for  recording in the logbook

-Receive the official  receipt and record it in  the logbook

2 minutes

Cheramie Lacri

5.

Return to the dentist’s office for  the dental service needed and  prescription of medicines

-Perform tooth  extraction

-Prescribe medicines as  given by the dentist

45 minutes

Dr. Jessa Estrella

 

 

6.

Proceed to the dispensing nurse  for the prescribe medicines.

-Dispense medicines as  prescribed by the  dentist.

10 minutes

Enerah Jane  Lasmarias

Kristy Canizares

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback?

 

How feedbacks are processed?

 

How to file complaint?

 

How complaints are  processed?

 

Contact Information of CCB,  PCC, ARTA