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APPLYING FOR/RENEWING A MOTORIZED TRICYCLE OPERATOR’S PERMIT (MTOP)

Department: City Planning and Development Office
Location: Right Wing 2nd Floor, City Hall
Division: Franchising Section
Department Head: Emerson C. Dablo
Contact Number: 088-322-0109
Classification: simple
Type of Transaction: G2C/G2B
ABOUT THE SERVICE:
The code of general ordinance of Tangub City (City Ordinance no. 2004-06-272) requires motorcab owners a franchise to operate their vehicles in the city. The franchise is to be required on or before January 20 of every year. Motorcabs are three- wheeled motorized vehicles with sidecars and are registered as for hire in the Land Transportation Office (LTO). A 25% penalty is imposed for late payment of the franchise fee.
 
REQUIREMENT(S):
●        Certificate of registration (with sidecar) from the LTO.
●        Official receipt- for the LTO registration
           -for the required fees from the city Treasurer’s office
●        Barangay Clearance stating that the applicant is a bonafide resident of Tangub City.
●        Original copy of the group accident insurance policy.
●        KPART certification as to the road worthiness of the motorcab for hire.
FEE(S)
●        Franchise Fee             -P 150.00                    •    Police                          -P 100.00
●        Mayor’s Permit                        -   150.00                     •    Confirmation Fee           -    20.00
●        Annual Filing Fee        -   100.00                     •    Legal Research Fee        -    10.00
●        Sticker Number                       -     20.00                     •    Supervision                              -   40.00
 
Total Processing Time: 35 minutes
 
HOW TO AVAIL OF THE SERVICE:
Step
Client
Service Provider
Time Needed
Person to Approach
1
Approach the officer of the day.
     -inquire about the service
     -get the checklist of requirements
 
 
-Answers client’s inquiry.
 
-Give the checklist of requirements.
2 minutes
Engr. Vanissa T. Petiluna
2
Comply the requirements
 
 
 
 
3
Return to the City Planning & Development Office
     -submit the requirements
 
-Receive and review the requirements.
 
 
2 minutes
 
 
Danilie Cabrisos
4
Wait while:
     -the franchise application is processed
     -the application form is forwarded to the SP Chairman on transportation and to the City Administrator for signing.
 
-Process the franchise application is processed
 
-SP chairman on transportation and the City Administrator sign the application form
 
 
 
 
28 minutes
 
 
 
 
Danilie Cabrisos
5
Get the approved franchise and sign the logbook.
-Release the approved franchise
-Request client to sign the logbook
 
3 minutes
 
Danilie Cabrisos
FEEDBACK AND COMPLAINTS MECHANISM
How to send feedback?
Suggestion box, emails, social media  
How feedbacks are processed?
Franchising division checks the feedbacks
How to file complaint?
Letter complaint
How complaints are processed?
Dept. head endorses it the employee in-charge
Contact Information of CCB, PCC, ARTA