Laboratory Service
The City Health Office provides routine laboratory examinations to patients who can hardly afford the service of private clinics and hospitals. Some services like those of stool, sputum and leprosy are free as they primarily relate to the specific priority health programs of the city. The rest of the services are available for a minimal fee.
Office or Division: Laboratory Division
Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who May Avail: All
CHECKLIST OF REQUIREMENTS
- Valid ID (Original) from LGU, LTO, Post Office (PRC and other Government agencies)
- Official Receipt (Original) from the City Treasurer's Office
| Steps | Service Details |
|---|---|
| 1 | Client Steps: Proceed to the employee in-charge for registration Agency Action: Get the patient‘s data and fill out the Individual Treatment Record form Fees to be Paid: None Processing Time: 5 Minutes Person Responsible: Public Health Nurse from the City Health Office |
| 2 | Client Steps: Go to the physician on duty Agency Action: Employee-in charge will guide the patient to the doctor‘s room. Fees to be Paid: None Processing Time: 2 Minutes Person Responsible: Public Health Nurse from the City Health Office |
| 3 | Client Steps: Submit self for consultation and get the recommendation for laboratory examination Agency Action: Perform consultation service and give recommendation for laboratory examination Fees to be Paid: None Processing Time: 15 Minutes Person Responsible: City Health Officer from the City Health Office |
| 4 | Client Steps: Go to the Laboratory room and present the doctor‘s request. Agency Action: Get the doctor‘s request Fees to be Paid: None Processing Time: 3 Minutes Person Responsible: Medical Technologist from the City Health Office |
| 4.1 | Agency Action: Instruct patient on how to collect specimen Fees to be Paid: None Person Responsible: Medical Technologist from the City Health Office |
| 4.2 | Agency Action: Advise client to pay at the Treasurer‘s Office. Fees to be Paid: None Person Responsible: Medical Technologist from the City Health Office |
| 5 |
Client Steps: Go to the Cashier Blood typing – PHP 50.00 Urinalysis – PHP 50.00 Stool exam-Free Sputum examination - Free Leprosy - Free Pregnancy Test- patient will provide the test kit Random Blood Sugar (RBS) - Free Processing Time: 15 Minutes |
| 5.1 | Client Steps: Pay the fees as required Agency Action: None Fees to be Paid: Amount as assessed Person Responsible: Local Treasury Operations Officer V from the City Treasurer‘s Office |
| 5.2 | Client Steps: Get original copy of the Official Receipt (only for services with fee) Agency Action: None Fees to be Paid: None Person Responsible: Local Treasury Operations Officer V from the City Treasurer‘s Office |
| 6 | Client Steps: Return to Laboratory Room Agency Action: Get the Official Receipt and record it in the logbook. Fees to be Paid: None Processing Time: 10 Minutes Person Responsible: Medical Technologist from the City Health Office |
| 6.1 | Client Steps: Present the Official Receipt (OR) Agency Action: None Fees to be Paid: None Person Responsible: Medical Technologist from the City Health Office |
| 6.2 | Client Steps: Submit for specimen collection or extraction Agency Action: Get the specimen collected by the patient or conduct extraction Fees to be Paid: None Person Responsible: Medical Technologist from the City Health Office |
| 7 | Client Steps: Wait while: The Medical technologist performs the laboratory examination and Agency Action: Perform the laboratory examination Fees to be Paid: None Processing Time: 30 Minutes Person Responsible: Medical Technologist from the City Health Office |
| 7.1 | Client Steps: Wait while: The Medical Techonlogist prepares the laboratory result. Agency Action: Prepare the laboratory result Fees to be Paid: None Person Responsible: Medical Technologist from the City Health Office |
| 8 | Client Steps: Get the laboratory result Agency Action: Give patient‘s laboratory result Fees to be Paid: None Processing Time: 2 Minutes Person Responsible: Medical Technologist from the City Health Office |
| 9 | Client Steps: Return to the doctor Agency Action: None Fees to be Paid: None Person Responsible: City Health Officer from the City Health Office |
| 9.1 | Client Steps: Show the laboratory result Agency Action: Receive and analyse the laboratory result Fees to be Paid: None Processing Time: 5 Minutes Person Responsible: City Health Officer from the City Health Office |
| 9.2 | Client Steps: Get the doctor‘s prescription Agency Action: Prescribe the appropriate medicine Fees to be Paid: None Person Responsible: City Health Officer from the City Health Office |
| 10 | Client Steps: Go to the dispensing section Agency Action: None Fees to be Paid: None Person Responsible: Public Health Nurse from the City Health Office |
| 10.1 | Client Steps: Present the prescription Agency Action: Give the medicine as shown in the prescription Fees to be Paid: None Processing Time: 3 Minutes Person Responsible: Public Health Nurse from the City Health Office |
Total Fees to be Paid: Amount as assessed
Total Processing Time: 1 Hour and 30 Minutes
Office Hours
Monday - Friday
8:00 am - 5:00 pm
(except holidays)
Email: cgo.tangubcity@gmail.com
Address
Barangay 1, Tangub City
Misamis Occidental 7214
Philippines
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