Outpatient Consultation Service
The City Health Office provides free medical consultation to individuals for diagnosis and treatment of illness. This service is given Monday to Friday.
Office or Division: Out Patient Division
Classification: Simple
Type of Transaction: G2C –Government to Citizen
Who May Avail: All
CHECKLIST OF REQUIREMENTS
- Valid ID (Original) from LGU, LTO, Post Office, PRC and other government agencies
- Philhealth ID (Original) (if applicable) from the Philhealth Office
Steps | Service Details |
---|---|
1 | Client Steps: Proceed to the outpatient department (OPD) Agency Action: Take patient‘s medical history and vital signs Fees to be Paid: None Processing Time: 15 Minutes Person Responsible: Public Health Nurse from the City Health Office |
1.1 | Agency Action: Record the data obtained in the Individual Treatment Record (ITR) Fees to be Paid: None Person Responsible: Public Health Nurse from the City Health Office |
1.2 | Agency Action: Provide the patient a copy of the record (ITR) and advise to go to the physician on duty Fees to be Paid: None Person Responsible: Public Health Nurse from the City Health Office |
2 | Client Steps: Go to the physician on duty Agency Action: Receive the Individual Treatment Record (ITR) Fees to be Paid: None Processing Time: 20 Minutes Person Responsible: City Health Officer from the City Health Office |
2.1 | Client Steps: Present the Individual Treatment Record (ITR) Agency Action: Conduct medical examination and give medical advice Fees to be Paid: None Person Responsible: City Health Officer from the City Health Office |
2.2 | Client Steps: Submit for medical examination and advice Agency Action: Prescribe appropriate medicines Fees to be Paid: None Person Responsible: City Health Officer from the City Health Office |
2.3 | Client Steps: Get the prescription/referral from the doctor Agency Action: If hospitalization is needed, provide referral Fees to be Paid: None Person Responsible: City Health Officer from the City Health Office |
2.4 | Agency Action: If no hospitalization is needed, advise the client to proceed to the drug counter in charge Fees to be Paid: None Person Responsible: City Health Officer from the City Health Office |
3 | Client Steps: Present the prescription for the release of medicines Agency Action: At the dispensing area, get the prescription and release the medicines Fees to be Paid: None Processing Time: 15 Minutes Person Responsible: Public Health Nurse from the City Health Office |
3.1 | Client Steps: Sign the logbook Agency Action: Let patient sign in the logbook Fees to be Paid: None Person Responsible: Public Health Nurse from the City Health Office |
Total Fees to be Paid: None
Total Processing Time: 50 Minutes