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Outpatient Consultation Service


The City Health Office provides free medical consultation to individuals for diagnosis and treatment of illness. This service is given Monday to Friday.

Office or Division: Out Patient Division
Classification: Simple
Type of Transaction: G2C –Government to Citizen
Who May Avail: All

CHECKLIST OF REQUIREMENTS

  1. Valid ID (Original) from LGU, LTO, Post Office, PRC and other government agencies
  2. Philhealth ID (Original) (if applicable) from the Philhealth Office
Steps Service Details
1 Client Steps: Proceed to the outpatient department (OPD)​​​​​​​
Agency Action: Take patient‘s medical history and vital signs​​​​​​​
Fees to be Paid: None
Processing Time: 15 Minutes
Person Responsible: Public Health Nurse from the City Health Office
1.1 Agency Action: Record the data obtained in the Individual Treatment Record (ITR)​​​​​​​
Fees to be Paid: None
Person Responsible: Public Health Nurse from the City Health Office
1.2 Agency Action: Provide the patient a copy of the record (ITR) and advise to go to the physician on duty​​​​​​​
Fees to be Paid: None
Person Responsible: Public Health Nurse from the City Health Office
2 Client Steps: Go to the physician on duty​​​​​​​
Agency Action: Receive the Individual Treatment Record (ITR)​​​​​​​
Fees to be Paid: None
Processing Time: 20 Minutes
Person Responsible: City Health Officer from the City Health Office
2.1 Client Steps: Present the Individual Treatment​​​​​​​ Record (ITR)​​​​​​​
Agency Action: Conduct medical examination and give medical advice​​​​​​​
Fees to be Paid: None
Person Responsible: City Health Officer from the City Health Office
2.2 Client Steps: Submit for medical examination and advice​​​​​​​
Agency Action: Prescribe appropriate medicines​​​​​​​
Fees to be Paid: None
Person Responsible: City Health Officer from the City Health Office
2.3 Client Steps: Get the prescription/referral from the doctor​​​​​​​
Agency Action: If hospitalization is needed, provide referral​​​​​​​
Fees to be Paid: None
Person Responsible: City Health Officer from the City Health Office
2.4 Agency Action: If no hospitalization is needed, advise the client to proceed to the drug counter in charge​​​​​​​
Fees to be Paid: None
Person Responsible: City Health Officer from the City Health Office
3 Client Steps: Present the prescription for the release of medicines​​​​​​​
Agency Action: At the dispensing area, ​​​​​get the prescription and release the medicines​​​​​​​​​​​​​​
Fees to be Paid: None
Processing Time: 15 Minutes
Person Responsible: Public Health Nurse from the City Health Office
3.1 Client Steps: Sign the logbook​​​​​​​
Agency Action: Let patient sign in the logbook​​​​​​​
Fees to be Paid: None
Person Responsible: Public Health Nurse from the City Health Office

Total Fees to be Paid: None
Total Processing Time: 50 Minutes