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Issuance of Copies of Citation Tickets

Clients who lost their citation tickets may secure a copy thereof at the City Legal Office.

Office or Division: City Mayor's Office - City Legal Office
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Client who lost Citation Tickets

CHECKLIST OF REQUIREMENTS
1. None

Steps Service Details
1 Client Steps: Answer inquired from the legal assistant on the client's personal data and other pertinent circumstances at the City Legal Office.
Agency Action: Inquire necessary personal data and pertinent circumstances from client to ascertain identity of lost citation ticket
Fees to be Paid: None
Processing Time: 10 Minutes
Person Responsible: Legal Assistant from the City Legal Office / City Legal Officer from the City Mayor's Office
2 Client Steps: Wait at the City Legal Office while the legal assistant searches for the citation ticket in the file, and for the reproduction of a copy of the citation ticket
Agency Action: The legal assistant searches for the citation ticket in the file and reproduces a copy of the citation ticket
Fees to be Paid: None
Processing Time: 1 Hour
Person Responsible:  Legal Assistant from the City Legal Office / City Legal Officer from the City Mayor's Office
2.1 Agency Action: If the citation ticket cannot be found on file, the legal assistant would proceed to CTO or PNP to verify the whereabouts of the lost ticket and secure certified copy issue written refusal to client stating the reason for the refusal.
Fees to be Paid: None
Person Responsible:  Legal Assistant from the City Legal Office / City Legal Officer from the City Mayor's Office
3 Client Steps: Receive the copy of citation ticket and sign the logbook at the City Legal Office
Agency Action: The legal assistant gives the copy of the citation ticket to the client, and requires the latter to sign the logbook
Fees to be Paid: None
Processing Time: 5 Minutes
Person Responsible:  Legal Assistant from the City Legal Office / City Legal Officer from the City Mayor's Office

Total Fees to be Paid: None
Total Processing Time: 1 Hour and 15 Minutes